Special Safety Response: COVID-19 in Canada
In the middle of this emergency situation, Mitsubishi Motors Canada is putting safety at the core of everything we do. From our head office to our Parts Distribution Centre to our Dealerships across the country, we are adapting every day to respond to the needs created by the COVID-19 crisis that affects us all.
A Changing Landscape
We know that the health and safety of every Canadian must come first and we are working together to get through this.
At our dealerships, we take the responsibility of reopening our dealerships very seriously and have all necessary steps in place to have a safe shopping experience.
Across Canada we are ready and open to serve you with precautions in place*.
Steps to Safety
Our Dealerships understand the genuine need for heightened sanitation and have augmented processes on site to ensure hygienic and disinfected facilities.
To keep everyone safe, Mitsubishi Motors has incorporated physical distancing recommendations from Health Canada.
We have enhanced procedures to interact with our customers by offering services virtually and by phone.
We have created a stay-at-home plan for all head office and regional employees and stringent protocols for employees who are not able to work from home, including necessary technicians who service our vehicles.
At our Parts Distribution Centre, we have enhanced sanitation and safety procedures.
Everyone’s health, from employees to customers, remains our priority.
Thank you to our Essential Healthcare Providers
Mitsubishi Motors recognizes and appreciates the incredible commitment of Canada’s health professionals who are working tirelessly to minimize the impact of this dreadful worldwide health situation. As a thank you, Mitsubishi Motors is offering essential healthcare professionals*** invoice pricing and a $500 First Responder Rebate on top of current retail incentives on select models.
Questions? Contact us
For customer roadside assistance or other customer services visit our Owners’ web page. Find us on our Customer Service hotline (+1-888-576-4878), and on our social media (@mitsubishican).
Canadians are showing remarkable capacity to help each other and cooperate in getting through these difficult times.
Together we will collectively get through this.
Frequently Asked Questions
Do you have a program or rebates for health care workers?
For our healthcare professionals on the frontlines, there is no option to stay home and for some that means the need to purchase a new vehicle for reliable and safe transportation. We greatly appreciate all that our healthcare heroes do and have expanded the definition of ‘First Responder’ for our First Responder Rebate Program to include a wide variety of healthcare professionals who are keeping us safe. The First Responder Program provides a $500* rebate that is combinable with other offers. In addition, we are pleased to offer essential healthcare providers with invoice pricing.
*Not combinable with the Military rebate. Select models only. Please contact the dealer for further details.
What are the safety steps you have incorporated?
Heightened sanitation standards including elevated hygiene, frequent hand-washing and disinfection of vehicles, and distancing measures as recommended by Health Canada are just few of the steps dealerships have incorporated as a result of COVID-19.
Is my local dealership open?
Our dealerships are open and ready to serve you with the strictest safety standards in place. It is best to confirm with your local dealership services available to you. You can find local dealership contact information within FIND A DEALER located on the top navigation bar.
How are you supporting the community?
Together with Mitsubishi Motors dealers, We have been pleased to support Breakfast Club of Canada with a $50,000 donation to the COVID-19 Emergency Club Fund.
*** Eligible healthcare professionals for the First Responder and VIP dealer invoicing program are:
o Cardiology Technologists
o Medical Sonographers
o Respiratory Therapists
o Ambulance Attendants
o Registered Psychiatric Nurses
o Licensed Practical Nurses
o Registered Nurses
o Personal Support Worker (PSW)